Return/Refund Policy All products purchased at kcs4yorkies can be returned for a full refund within 30 days of the date of purchase. Defective items must be returned within 5 business days. The following conditions apply to all returns, exchanges, and refunds: 1. All products must be returned in their original packaging. Apparel, vitamins, or supplements must be unopened to receive a full refund. 2. The original receipt must accompany all refund/return items. 3. Refunds are not available for items that are damaged after purchase.